These Terms & Conditions ("Terms") govern your use of diziranks.com and all services and products provided by Dizi Ranks Softwares Solutions FZC LLC ("Dizi Ranks", "we", "us"), a company licensed in Ajman, United Arab Emirates. By using our website, placing an order or approving a quotation, you ("Client") agree to these Terms.
1. Our services
We provide software development, web and mobile app development, business automation, API integration, e-commerce development, specialized software development, digital marketing (SEO, paid advertising, social media, WhatsApp marketing, Google Business Profile management) and graphic design services. The exact deliverables for each engagement are defined in the product description, quotation or proposal ("Scope").
2. Quotations and orders
- Quotations are valid for 30 days unless stated otherwise.
- An order is confirmed when the Client pays the first invoice or accepts the quotation in writing (including email).
- Work outside the agreed Scope is a change request and may be quoted separately.
3. Prices and payment
- Prices are shown in UAE Dirham (AED) unless otherwise stated. Dizi Ranks is not currently registered for VAT, so no VAT is charged on our invoices. If we become VAT-registered, VAT will be added as required by UAE law and shown separately on invoices.
- Card payments are processed securely by Stripe. We do not store your full card details.
- Custom projects are normally billed in milestones as stated in the quotation. Work on a milestone begins after the related payment is received.
- Advertising budgets (for example Google Ads or Meta Ads spend) are paid by the Client directly to the advertising platform and are not part of our fees unless explicitly stated.
- Recurring services (such as SEO, social media or maintenance plans) are billed monthly in advance and may be cancelled with 30 days' written notice.
4. Client responsibilities
The Client agrees to provide accurate information, content, access credentials and timely feedback. Delays in providing these may extend the timeline. The Client confirms that any content, logos, data or specifications supplied to us are lawful and do not infringe third-party rights.
5. Intellectual property
- Upon full payment, ownership of the final custom deliverables created specifically for the Client transfers to the Client, unless a different licence (for example compiled-only delivery) is agreed in the quotation.
- We retain ownership of our pre-existing tools, libraries, frameworks and know-how, and grant the Client a non-exclusive licence to use them as part of the deliverables.
- Third-party software, themes, plugins, fonts and stock assets remain subject to their own licences.
- Unless the Client requests otherwise in writing, we may mention the Client's name and show non-confidential work in our portfolio.
6. Specialized software and trading-platform development
Where we develop specialized tools — including indicators, scripts, utilities or Expert Advisors for trading platforms such as MetaTrader 4 or MetaTrader 5 — the following applies:
- We provide a software development service only. All strategy logic, rules and parameters are supplied by the Client, and the Client remains solely responsible for them.
- We do not provide investment advice, trading signals, portfolio or account management, funded-account programmes, brokerage services or any form of financial service.
- We do not make any representation or guarantee regarding profitability or trading results. Back-test results do not indicate future performance.
- Our obligation is limited to delivering software that functions according to the agreed written specification. Any use of the software in live markets is entirely at the Client's own risk.
7. Digital marketing results
We apply professional best practices, but search engine rankings, advertising performance, follower growth and lead volumes depend on factors outside our control (including platform algorithms and policies, competition and budget). We therefore do not guarantee specific rankings or results unless agreed in writing.
8. Confidentiality
Both parties agree to keep confidential any non-public business, technical or financial information received from the other party. We are happy to sign a separate non-disclosure agreement on request.
9. Warranty and support
Custom software and websites include a bug-fix period (normally 30 days after delivery unless otherwise stated) covering defects against the agreed Scope. This does not cover new features, changes by third parties, hosting issues or changes to third-party platforms and APIs.
10. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim relating to a service or product is limited to the amount paid by the Client for that specific service or product. We are not liable for indirect or consequential losses, including loss of profits, revenue, data or business opportunity.
11. Refunds and cancellation
Refunds and cancellations are governed by our Refund & Cancellation Policy.
12. Prohibited use
We will not develop or promote software or campaigns that are illegal, fraudulent, deceptive, infringe intellectual property, or violate the policies of payment providers or advertising platforms. We may decline or terminate any project that does.
13. Governing law
These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Ajman. Any dispute shall first be addressed through good-faith discussion and, failing resolution, shall be subject to the exclusive jurisdiction of the competent courts of the UAE.
14. Changes
We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.
15. Contact
Dizi Ranks Softwares Solutions FZC LLC, Ajman, United Arab Emirates — support@diziranks.com